Sr. Clerical Support Aide

FLSA Status: Non-Exempt
Location: Section 8 - Applications Department

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Performs a wide range of clerical functions to support the S8 Housing Assistance Division. Routes all phone calls received to the appropriate parties within the company. Responds to all questions asked in person and on the telephone. Gives continued assistance to all clientele, which includes but is not limited to: data entry, explaining and receiving documentation, issuing receipts, copying papers, preparing folders for the other programs under Section 8 and responding to landlord inquiries about the program.

EDUCATION AND EXPERIENCE REQUIRED:  High school diploma or G.E.D. Certification plus one year of experience in data entry and general clerical work which included using computers and maintaining files, or an equivalent combination of education and experience.

PHYSICAL DEMANDS:  Must be able to sit in an office environment, walk upstairs to meet with clientele, able to lift up to 15 lbs.

WORK ENVIRONMENT:  Most of the work will be in an environment with air conditioning but some may be held out doors.

LICENSE AND CERTIFICATION:  Must be insurable by JHA’s insurance and possess a valid Florida Driver’s License.

                                        First Quartile           Mid-Point             Maximum

SALARY RANGE:        [$8.88 - $9.70]            $10.78                   $14.04

We anticipate hiring between the minimum and first quartile of the range, depending upon previous similar experience. Existing JHA employees may be eligible for above the first quartile but not above the top range.

We are an EOE & DFWP. Successful applicant will be required to pass a drug screening and criminal background. Section 3 candidates preferred.

APPLICATION DEADLINE:  Monday, March 25, 2019 at 5 p.m.


Jacksonville Housing Authority
1300 N Broad Street, Jacksonville, Florida 32202
Phone: (904) 630-3810

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